Privacy Policy

MexPeps is responsible for the personal data you provide through this site. You can reach us at soporte@mexpeps.com or +52 (55) 1800-5678.

Identification and contact data: name, email, phone, and shipping address.

Account data: email and an encrypted password when you create an account.

Order data: products purchased, amounts, and order status.

Usage data: IP address, device type, and pages visited, for statistical purposes.

We do not collect or store full payment card details. Payments are handled by specialised third-party processors.

To process, ship, and track your orders.

To issue receipts and handle queries or returns.

To provide support and answer your questions.

To send product communications where you have opted in. You can unsubscribe at any time.

To meet legal obligations and prevent fraud.

We share only the data necessary with providers that let us operate: payment processors, couriers, and transactional email and hosting services.

We do not sell or rent your personal data to third parties.

We use cookies and similar technologies to keep you signed in, remember your cart, and measure site usage. You can disable them in your browser, though some features may stop working correctly.

You have the right to access, rectify, cancel, or object to the processing of your personal data, and to withdraw your consent.

To exercise these rights, email soporte@mexpeps.com with your request. We will respond within a reasonable period in line with applicable Mexican data protection law.

We apply reasonable technical and organisational measures to protect your data, including encryption in transit and access controls.

We keep information only as long as necessary for the purposes described and to meet legal and tax obligations.

This site is not directed at anyone under 18 and we do not knowingly collect their personal data.

We may update this notice. The current version will always be published on this page with its update date.